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Contacts are listed separately from your inbox email in Gmail. In the upper left-hand corner of your screen, typically right below a logo, there will either be the word 'Gmail' or 'Mail' (depending on whether you are using Google Apps or not - TSBVI uses Apps).

Click on that link to open a drop-down. You will find 'Contacts' listed there.

Click on 'Contacts' to find the various options available to you.

If you wish to create a new contact, simply click on 'NEW CONTACT'. These are saved automatically once added.

Every time you use the 'REPLY' or 'REPLY to all' buttons, those addresses are automatically added to your contacts in the 'OTHER contacts' list. You can stop this by going to the gear icon, selecting 'Settings', choosing the 'General' tab, scrolling down to 'Create Contacts for Auto-Complete' and selecting the option "I'll add contacts myself".

https://support.google.com/mail/answer/8933?hl=en