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Summer 2004 Table of Contents
Versión Español de este artículo (Spanish Version)

Tell Me Service, 1-800-555-8355

By Beth Dennis, Children's/Transition Consultant, DARS Blind Services Division

Abstract: This article describes a telephone information service that provides local travel information, as well as news, sports and entertainment information.

Key Words: travel, Tell Me Service, local information, News & Views

A colleague informed me of the Tell Me Service, a telephone service he has used to obtain local travel information, as well as news, sports and entertainment information. A friendly computer-generated female voice answers the telephone, "Good afternoon. Welcome to 1-800-555-TELL," and provides all the categories of information. These categories are Stock Quotes, News, Sports, Entertainment, Travel, and Short Cuts. Each of these categories has a menu. For example, the menu under the travel section includes Airlines, Hotels, Rental Cars, Taxi, Weather, Traffic, and Driving Directions. The service will obtain location information and connect the caller free of charge to a taxi service. This service will also connect the caller free of charge to the airline, hotel or rental car of their choice, as well as provide weather, traffic and driving directions. The driving directions were clear and easy to follow. Although it was unable to locate the address for the DARS Administrative Building, it was able to provide directions from the intersection where the building is located.

The menu for the Entertainment section included Movies, Horoscopes, Soap Operas, and Black Jack. Using the menu guide, I was able to identify a movie and locate the nearest theater and playing time. It also provided the option of purchasing a ticket over the telephone.


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Last Revision: September 1, 2010