Look at the following chart. Based on interview with new teachers, these categories of support were developed.
| Support Category | Description | Example Question |
|---|---|---|
| Instructional | Giving information about teaching strategies, the instructional process, or content. | How do I utilize math manipulatives? |
| System | Giving information related to procedures and guidelines of the school district. | What tests does the district require I give children? |
| Resource | Collecting, disseminating, or locating resources for use by the new teacher. | Where do I find a terrarium for the science center? |
| Emotional | Offering new teachers personal support through empathic listening and sharing experiences. | How do I learn to be a good teacher and also have a life outside the classroom? |
| Managerial | Managing and organizing the school day. | How should I organize my week? |
| Parental | Giving help and ideas related to conferencing or working with parents. | How do I tell parents their child is not doing well? |
| Disciplinary | Giving guidance and ideas related to managing children. | What do I do? The kids are wild and I am desperate. |