Observation is one of those activities that seems like it should be easy but isn't. To most of us, observation usually means evaluation. We generally do not think of observation as a tool that can help us grow professionally but as an activity that must be endured in order to keep one's job.
Observation between a mentor and a new professional is not done for evaluation. The mentor's role is not to be an evaluator or assessor. And observation is not just a mentor observing the new professional but also includes the new professional observing the mentor or some other experienced professional.
Observation is probably best in real time but that just may not be possible for some mentor-new professional pairs. Observation can also occur through an exchange of videotape.
Given some structure and some ground rules, observation can be a powerful teaching and learning tool.
Based on what you saw, you will determine what kind of support the protégé needs. Is it consulting? Coaching? Collaboration? In what proportion?
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