TSBVI Mentor Training 3.3 - Expressions and stages of concern

Chapter 3: Determining the level of support needed by the new professional

Section 3. Expressions which reflect various stages of concern

The following table summarizes the stages and gives some statements that might be typical of someone at that particular stage of concern.

Stage	Concern	Expression of concern	Focus of concern
0 Awareness	Aware a change is being introduced but not interested or knowledgeable.	I am not concerned.	Self
1 Information	Interested in learning more about the concept, purpose, process, of the change.	I would like to know more about it.
2 Personal	Concerned about the personal impact of the change on one's success.	How will using it affect me?
3 Management	Concerned about the logistics of time, energy, resources.	I seem to be spending all my time in getting material ready.	Task
4 Consequence	Concerned about the impact of the change on students or the school.	How is my use affecting kids?	Impact
5 Collaboration	Interested in working with colleagues to make the change successful.	I am concerned about relating what I am doing with what other instructors are doing.
6 Refocusing	Interested in exploring improvements or alternatives to the change.	I have some ideas about something that would work even better.

This next table gives examples of statements someone might make if they were stuck at particular stage and statements they might make if they were ready to move to the next stage.

Stage	Stuck at this stage	Ready to move from this stage
0 Awareness	Everything is fine. No need for change. I'm not interested in change.	I don't know what this change involves.
1 Information	I don't want to do anything differently.	I want to know more about this change.
2 Personal	I know my current methods and routines.	How does it impact me? What is my role?
3 Management	I can't do all this. I'm spending too much time on planning, materials, meetings, etc.	How can I fit it all in?
4 Consequence	I am not convinced that this is worth it.	Is it worth it?
5 Collaboration	I have my own way of doing this.	How do others do this?
6 Refocusing	Everything is fine, so no need to do anything differently.	Is there a better way to meet the goal? I have some ideas about what might work even better.

Activity E

Watch the following video clips. Or, read the transcript of all clips Decide the stage corresponding to the level of concern expressed by the new professional.

Protégé 1	Protégé 1 QuickTime Movie Protégé 1 clip in Real Player
Protégé 2	Protégé 2 QuickTime Movie Protégé 2 clip in Real Player
Protégé 3	Protégé 3 QuickTime movie Protégé 3 Real Player movie
Protégé 4	Protégé 4 QuickTime movie Protégé 4 Real Player movie
Protégé 5	Protégé 5 QuickTime movie Protégé 5 Real Player movie
Protégé 6	Protégé 6 QuickTime movie Protégé 6 Real Player movie
Protégé 7	Protégé 7 QuickTime movie Protégé 7 Real Player movie
Protégé 8	Protégé 8 QuickTime movie Protégé 8 Real Player movie
Protégé 9	Protégé 9 QuickTime movie Protégé 9 Real Player movie
Protégé 10	Protégé 10 QuickTime movie Protégé 10 Real Player movie
Protégé 11	Protégé 11 QuickTime movie Protégé 11 Real Player movie
Protégé 12	Protégé 12 QuickTime movie Protégé 12 Real Player movie
Protégé 13	Protégé 13 QuickTime movie Protégé 13 Real Player movie
Protégé 14	Protégé 14 QuickTime movie Protégé 14 Real Player movie